We do not accept returns nor make refunds. Please do not send items back without contacting us. We do however offer replacement if a product has been has manufacturing defects.
Make sure to provide your correct address so that you can receive your order. We are not responsible for orders that are delivered to the wrong address provided by the customer.
If we sent you the wrong item, please e-mail firstname.lastname@example.org with your name, e-mail and Order ID so we can solve this issue as soon as possible.
The customer is responsible of contacting us within 3 days of delivery regarding any issues with their orders such as the item being defective or broken. We may always replace the item free of charge in case it's received in a defective condition.